Liggat Repairs & Joinery -
Terms & Conditions

These terms and conditions are in addition to your rights and do not affect your statutory rights.

These terms apply to all jobs, you acknowledge you have read these terms and conditions and agree to proceed based on this information provided to you when booking jobs.

If you have any questions just ask, we are always here to help.

Terms & Conditions:
Section 1
General Terms and Conditions

Prior to the agreed job start date, please ensure all areas where works are to be carried out are free from personal items and furniture.

If any personal belongings or furniture need to be moved to start and/or complete the job at any point prior or during works being carried out, you will be notified, and an additional charge may apply.

Any unforeseen additional works required to complete the job will incur additional charges and this will be discussed with you prior to any additional works starting. Should you wish to cancel the job at this point, please see the cancellation policy under Section 6.

If you require any changes to be made to this quotation, please raise them in writing before works are agreed to be carried out. If I (Adam) need to leave the site at short notice due to an emergency or any other unforeseen circumstances, you will be notified and not charged, and I will endeavour to complete any uncompleted work within a timely manner and on alternative days that suit you.

Upon completion of the job, I (Adam) will present the finished work for your inspection and ask you to complete a sign-off sheet before payment is made. If you have any concerns, please raise them at this time.

All quotes provided are valid for 30 days.

Section 2
Payment terms

A 20% upfront non-refundable deposit of the total labour amount is required to book your slot with Liggat Repairs & Joinery for all jobs.

All material amounts are to be paid no later than 12 working days prior to the job start date. Late payments for materials will result in additional charges and / or the job being rescheduled. Any works starting within 14 days require this payment upfront.

All remaining payments for labour, travel and other charges are due on the day of job completion after sign-off sheet is completed unless otherwise agreed.

For jobs with a labour charge over £800, a 30% upfront non-refundable deposit of the total labour amount is required to book your slot with Liggat Repairs & Joinery.

For jobs with a labour charge over £2000, a 50% non-refundable deposit of the total labour amount is required to book your slot with Liggat Repairs & Joinery. This payment must be made at least 14 working days prior to job start date. Any works starting within 14 days require this payment upfront.

Failure to adhere to payment terms may result in postponement or cancellation of the job. If work has already commenced, you may be liable for costs incurred up to that point.

All invoices must be paid within 7 working days upon receipt unless otherwise agreed.

Late payments will incur a daily compounded interest rate of 0.0336%, plus a £40 late administration fee. Interest and fees will be applied in accordance with applicable law.

Bank transfer, card or cash payment methods are accepted. For bank account details, please see below.

Section 3
Warranty terms

A 6-month workmanship warranty is included as standard for any works carried out by Adam trading as Liggat Repairs & Joinery.

Kitchen and bathroom fitting jobs only, with a labour charge over £1500, are covered by a 12-month workmanship warranty.

All warranties offered are subject to the terms set out in the "Warranty Coverage and Exclusions" section below.

This warranty is in addition to your statutory rights under the Consumer Rights Act 2015, which are not affected by this warranty.

Section 4
Warranty coverage & Exclusions

What is covered:

The warranty covers any workmanship carried out by Adam trading as Liggat Repairs & Joinery as specified in your job quotation and sign-off sheet.

Defects or faults in materials, fixtures, fittings, or products supplied by Liggat Repairs & Joinery only, including manufacturers’ defects.

If, during the warranty period, a fault arises as a direct result of our workmanship or defects or faults, we will rectify the issue at no additional cost.

What is not covered:

The warranty does not cover:

Defects or faults in materials, fixtures, fittings, or products supplied by you (as per name of client outlined in this document) or any other third party, including manufacturers’ defects.

Damage caused by misuse, neglect, improper maintenance, accidental damage, or normal wear and tear.

Any alterations, repairs, or modifications to the work carried out by anyone other than Liggat Repairs & Joinery.

Issues arising from circumstances beyond our control (for example but not limited to subsidence, flooding, fire, or other force majeure events).

Any consequential or indirect losses, costs, or damages.

Section 5
Statutory Rights

These terms do not affect your statutory rights under the Consumer Rights Act 2015 or any other applicable legislation.

Section 6
Cancellation Policy

If you are a consumer and your contract with us was agreed off-premises or at a distance (e.g., online or by phone), you have the right to cancel within 14 days of entering the contract, in accordance with the Consumer Contracts Regulations 2013.

If the above applies and you wish us to begin work within the 14-day cooling-off period, you must provide your explicit consent for us to do so and acknowledge that if the work is carried out within this period, you will lose your right to cancel.

If your contract with us was agreed off-premises or at a distance (e.g. online or by phone), and you cancel, a £40 cancellation fee will apply, plus any loss of profit caused by a cancellation (e.g. if I set aside time to do your work and cannot book in another job).

For all custom fitted work, bespoke products and bespoke fittings, the 14-day cooling off period does not apply.

Once works have started, you have lost the right to cancel. Therefore, if you do cancel after work has started but before it is completed, you will be required to pay for the work carried out up to the point of cancellation, including custom work and custom products, plus a 30% restocking charge for any materials not used.

Section 7
Data Protection

Any personal data provided to us will be processed in accordance with the UK General Data Protection Regulation (GDPR). We will only use your data for the purposes of fulfilling our contract with you and will not share it with third parties without your consent, except as required by law.

Please visit our privacy policy page for more details.